Diamonique Prudhomme
Address : 6002 Rampart street
apt 714 Houston, Texas 77081
Cell :346-802-1551
Email:
Motivated and highly professional journalist with 5 years of writing experience in different avenues. A conscientious and hardworking team player seeking an opportunity for continued career growth in a field of factual and creative journalism.
EXPERIENCE
SEPTEMBER 2018 – CURRENT
CUSTOMER SERVICE REPRESENTATIVE, JP MORGAN CHASE
Specializing in servicing Chase customers with day to day account maintenance. Fast pace atmosphere with a high volume of clients. Professional capacity is maintained while interacting with customers. Multiple computer systems are used while assisting customers efficiently
JUNE 2015 – AUGUST 2018
CUSTOMER SERVICE REPRESENTATIVE, SUTHERLAND GLOBAL
Specializing in servicing AT&T customers with there cell phone, internet, and cable services. Sales and account maintenance performed in a fast pace call center office. Knowledge of Microsoft excel performed at an efficient level. Sales goal and call quality exceeded expectations. Managed a team of 15 employees.
EDUCATION
JANUARY 2014 – CURRENTLY ENROLLED
BACHELORS DEGREE, TEXAS SOUTHERN UNIVERSITY
Currently pursuing a bachelor’s degree in broadcasting journalism. enjoy creative writing and engaging with others while expressing myself through words. For individuals who feel that they don’t have a voice I enjoy speaking for them. I have acquired knowledge and skills in videography. I can capture the essence of an image as well as edit necessary details
MAY 2010
DIPLOMA, OZEN HIGH SCHOOL
SKILLS
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Communication • Proficient in Microsoft Office Final Cut
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Type 50 wpm Pro/ Adobe Photoshop
CORE ATTRIBUTES
Resourceful *Conscientious *Versatile *Work well with customers/team members *Analytical *Prioritization *Time Management *Intuitive
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Creative writing style/ Thorough investigator with commitment to resources *Proven to adapt to
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Ability to work efficiently in a fast pace environment